How we rate online jewelers and
why we do it
We tested the top 24 online diamond companies to determine which ones rated highest in honesty, quality,
customer service, diamond expertise, patience, low prices, longevity online, and in-house selection of high quality diamonds.
First we found six that passed all criteria. Then the ultimate test: customer feedback is the final cut. Customers were reporting trouble
with four of them, so we took them off the list, and now we only have two stores left. And new stores need to show longevity before I will consider them.
The two stores below have a perfect customer service record with our referrals for over 5 years now, with hundreds of positive testimonials.
We stopped giving info about anyone else. All we suggest is that you use these stores
as benchmarks to compare anyone else you find on your own,
and buy wherever you feel the most confident about integrity and helpfulness.
If you compare in full, you might end up seeing what we see -- there are a LOT of stores that offer most of the criteria we tested for, but only two that offer it all.
That was frustrating for us, but I have found that it saves me time and lets me sleep at night knowing that I am always sending you
to a place that will treat you right. So there you have it. My process in a nutshell. Compare for yourself and let me know how it goes.